Buyer FAQ

Yes. We offer OEM and ODM services to discuss your branding requirements. Logo options include screen printing, laser engraving and embossing on the relevant aluminum frames or fabrics. Aluminum-frame and waterproof-fabric colours can be customized to your brand or project requirements using Pantone references. Carton artwork and shipping marks can also be customized. The applicable methods and scope are confirmed for the selected products.

We are an outdoor furniture manufacturer with 18 years of production experience, a 20,000 m² factory and a 3,000 m² showroom. Contact Lily to arrange a visit to our factory, showroom and office reception in Danzao, Foshan.

We provide a standard three-year warranty for our furniture and can offer dedicated marketing support to help partners sell the products, together with product information and customer feedback available for sharing. The details of marketing support, warranty coverage and the claim process can be confirmed when arranging the cooperation.

We serve customers worldwide, including wholesalers, importers and hotel and resort project buyers. Our hotel and resort cooperation includes projects involving properties under JW Marriott, Hilton, Sheraton and InterContinental Hotels Group. Contact our team to discuss relevant project information available for sharing.

We focus on outdoor furniture and project furnishing, including sofas, tables and chairs, sun loungers, gazebos and outdoor stoves. Specific models and available configurations are confirmed against the purchasing requirements.

Production is generally completed within 30 days, with some products available for completion within two weeks. The actual schedule depends on the models, quantities and customization and should state its starting conditions. Production time excludes international shipping, customs clearance and local delivery.

Yes. Tell us whether you are sourcing for resale or a project, the type of outdoor space, approximate quantities and your destination. Reference images or a layout can help explain your preferred direction. Models and configurations can be discussed as your brief develops.

A useful quotation needs a defined product and order scope. Model, quantity, frame and upholstery configuration, packing and delivery terms can affect the amount being quoted. Send your requirements so the quotation can identify what is included and which details still need confirmation.

Order requirements depend on the selected models, configuration and any customization. Share your proposed quantity for each model and identify any trial-order or mixed-model request. Ask Lily to confirm the applicable MOQ, price and packing arrangements before proceeding.

LiYoung welcomes discussions about OEM / ODM requirements. Share drawings or references and specify which details must remain fixed: dimensions, materials, finishes, upholstery, branding or packing. Feasibility, development scope, costs, samples and order requirements are confirmed for the individual request.

Tell Lily whether you need a complete furniture sample, a material swatch or a finish sample. Availability, sample configuration, fees, preparation time and shipping are confirmed separately. For customized products, agree on the approval method and record the accepted specification before bulk production.

A product or setting image does not define the quotation scope. Check the itemized list for each model and quantity, including cushions, tables, connecting parts and umbrella bases where relevant. If a detail matters to your order, have it included in the written specification.

Arrival planning should allow for specification approval, any sampling, production, inspection, shipping and destination handling. Share the date you need the furniture at the site and identify any fixed opening date. Ask Lily to confirm the proposed schedule, its starting conditions and the delivery scope for your order.

Yes. Start with the setting, approximate purchasing scope, destination and target timing. Add a layout or reference images if available, and explain priorities such as seating capacity, appearance, movement or storage. The project team should verify site dimensions, access and installation requirements before final approval.

Describe the exposure, usage frequency, cleaning routine and any project testing requirements. Suitability must be checked against the exact model, material configuration and supporting documents. An outdoor or commercial category label alone does not establish resistance to salt, pool chemicals, heavy use or wind.

Record the model, dimensions, configuration, finish and upholstery references, included parts, packing and agreed acceptance criteria. Keep approved samples or identified reference records where practical, and document subsequent changes. Agree on inspection scope and timing before production; sample approval alone does not replace a defined inspection plan.

Check the stated delivery terms and named location. Ask which transport, insurance, destination handling, import charges and local delivery costs are included or excluded. Provide your destination country and port or address so the responsibilities can be discussed clearly. Import requirements should be checked with your appointed logistics or import specialist.

Ask for packing details for the selected configuration, including package dimensions and weights when available. Confirm assembly status, package identification and any special handling needs. Check that the receiving site can accommodate the packages and any equipment required for unloading. Loading quantities depend on the final product mix and packing plan.

Tell Lily which documents and warranty terms your project requires. Availability and applicability need confirmation for the exact product, configuration, document holder and destination. Request the relevant documents for review and confirm any warranty coverage, exclusions and claim procedure in writing before ordering.

Raise replacement needs during the initial quotation. Ask whether the selected model's cushion covers, cushions or relevant parts can be supplied separately, and confirm references, order requirements and expected availability at that time. Keep model and configuration records for future inquiries; long-term availability should not be assumed without agreement.

Contact Lily to discuss a visit to Foshan. Share your preferred dates, number of visitors and the models or materials you want to review so the arrangements can be confirmed in advance. Ask for the current meeting address and appointment details before travelling.

Start with model numbers or the intended setting, estimated quantities, destination and target arrival date. Add material preferences, a budget range or sample requirements if known. You can send an initial brief before every detail is decided; tell us which points are still open.